To resolve this issue we need more information. Office 365 is being deployed on a rolling basis. Usually there isn't enough of a change in the program to warrant upgrading every year. It may also skip protected emails and emails with invalid body or attachments. I request you to post the issue on the above link for further assistance. ![]() If you use the same Microsoft account to buy or redeem multiple Office 365 subscriptions, you extend the amount of time for your subscription, up to a maximum of 5 years. Link: => /d?s=YToyOntzOjc6InJlZmVyZXIiO3M6MzY6Imh0dHA6Ly9iYW5kY2FtcC5jb21fZG93bmxvYWRfcG9zdGVyLyI7czozOiJrZXkiO3M6MTc6Ik9mZmljZSAzNjUgZW50cmFyIjt9
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